Billing Clerk

Department: Billing
Location: Dayton, OH

The Billing Clerk is responsible for charge entry and accounts receivable management of insurance and self pay accounts.

Principal Duties and Responsibilities:

  1. Review patient accounts for accuracy and initiate adjustment process as needed.
  2. Receive, respond and document all incoming account inquiries, both telephone and correspondence, related to billing issues.
  3. Completes charge entry on a daily basis and tracks open encounters (20 per hour minimum, 5% error rate maximum).
  4. Reviews encounter forms for errors and makes corrections as necessary
  5. Updates patient demographic information as necessary including insurance information.
  6. Review EOBís for reasons not paid, and distribute this information as necessary to initiate transaction posting or collection of corrected patient information.
  7. Perform all routine follow-up on all assigned accounts using telephone and correspondence to affect collection of patient account balances.
  8. Initiate bad debt adjustment process based on the approval granted.
  9. Document activities on accounts, including corrections, collection activities, etc.
  10. Initiate account adjustments to correct account balance and/or comply with contractual and sliding fee scale requirements.
  11. Participates in ongoing training
  12. Responsible for other duties as assigned.


  1. High School diploma or equivalent certificate.
  2. 0-2 years of medical billing experience.
  3. Familiar with CPT and ICD-10 coding.
  4. Familiar with Medicare and Medicaid guidelines.
  5. Experience with computers and Windows based software programs.

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