Careers At Community Health Centers of Greater Dayton

Community Health Centers of Greater Dayton (CHCGD) is a non-profit health care organization created from a collaborative effort between hospital systems and the local health department. CHCGD promotes a family atmosphere and seeks individuals who have a passion for providing quality patient care and customer service. We offer a competitive salary with very good benefits. Our mission is to improve the health of the underserved communities in Dayton and the surrounding area by providing preventive and primary health care services to patients, regardless of ability to pay.

CHCGD prohibits employment opportunity discrimination against a qualified individual on the basis of race, color, gender, age, religion, national origin, or disability. Employment opportunities include, but are not limited to, employee selection, promotion, training, development, compensation, termination, and corrective action.

Patient Service Representative I CDHC

Department: Chambersburg Health Center
Location: Huber Heights, OH

Patient Service Representative I is responsible for preparing charts for patient visits, including but not limited to: updating and/or entering patients in practice management system, copying insurance card and verifying insurance coverage. PSR I is responsible for notifying the clinical staff when a patient has arrived. In addition, the PSR I answers multi-line phones, taking messages or transferring calls when appropriate.

The PSR I schedules patient appointments, handles collection/billing activities while providing efficient office support, teamwork and outstanding customer service.

Position Requirements

  • General Knowledge: Knowledge of third party payers, medical terminology is preferred. Fundamental knowledge of billing processes and concepts preferred.
  • Computer: Basic computer and keyboarding skills. Use of NextGen and MS Office Suite required.
  • Communication: strong oral communication and telephone skills; excellent customer service skills with both internal and external customers.
  • Work Environment: fast-paced environment; strong prioritization skills needed; must be able to perform multiple tasks at the same time
  • Physical Requirements: general sitting, standing, walking, bending and arm movements, keyboarding, stooping, lifting up to 20 pounds.
  • Educational Requirements: High school diploma or equivalent certificate.
  • Experience Requirements: 1 – 3 years of experience in a health care facility preferred.

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